Total Quality Management, TQM  Methodology,TQM  Implementation,TQM Training by Improsys Pune


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Total Quality Management

TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus on process measurement and controls as means of continuous improvement.

Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction.

Total Quality Management (TQM) is a structured system for meeting and exceeding customer needs and expectations by creating organization-wide participation in the planning and implementation of breakthrough and continuous improvement processes.

TQM is a comprehensive system approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers.

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Quality is an excellence in product or service that fulfills or exceeds customer expectations. TQM philosophy and guiding principles continuously improve the organization process and result in customer satisfaction.

Quality management when properly done can result into

      1) Higher Customer Satisfaction

      2) Reliable products and services

      3) Better efficiency of operations

      4) Less wastage

      5) Better morale thus more productivity

Improsys provides

   Improsys A-29, Jai Ganesh Vision A-Wing, Ground Floor, Akurdi. Pune Maharashtra  India PIN-411035 

Contact:     Mobile:8055985986 / 7720022233   

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